Telecommunicator

An emergency response coordination professional trained to receive, assess, and prioritize emergency requests for assistance, including, but not limited to:

•  Determining the location of the emergency being reported 
• Determining the appropriate law enforcement, fire, emergency medical, or combination of those emergency services to respond to the emergency 
• Coordinating the implementation of that emergency response to the location of the emergency
• Processing requests for assistance from emergency responders.
• Also known as: 
  
  
  • Call Taker
  • Dispatcher